If you're a senior Commercial Account Handler who's already doing half the Team Leader job without the title or recognition, this will feel familiar. This role gives you the platform to step up properly, with the backing of a national insurance broker that actually values technical expertise and steady leadership.
Based in Leicester, this is a Team Leader - Commercial Account Handler position where you'll still stay close to the work. You won't be pushed into pure management. Instead, you'll lead from the front, supporting a team while handling a portfolio of commercial clients yourself.
This insurance broker has a strong reputation in the market for looking after its people. Low staff turnover, sensible workloads and a grown-up approach to flexibility. It's the kind of insurance environment where experienced professionals tend to stay.
What you'll be doing:
* Leading and supporting a team of Commercial Account Handlers in Leicester
* Acting as a technical referral point across a range of commercial insurance risks
* Managing your own book of clients across SME and mid-market insurance business
* Overseeing renewals, mid-term adjustments and client queries
* Working closely with Account Executives to retain and grow accounts
* Helping to improve processes and maintain service standards
What they're looking for:
* Strong background as a Commercial Account Handler within insurance
* Experience mentoring, coaching or informally leading others
* Good technical knowledge across commercial insurance products
* Confidence dealing directly with clients and insurers
* Organised, steady and reliable approach to workload
* Based within reach of Leicester and comfortable working in the office environment
What's on offer:
* Salary between £35,000 - £45,000 depending on experience
* Clear step into a Team Leader - Commercial Account Handler role
* Supportive leadership team who understand the insurance market
* Long-term stability with a national insurance broker
* Genuine opportunity to influence how the team operates
* Competitive benefits package
This Leicester-based Team Leader - Commercial Account Handler role suits someone who enjoys the detail of insurance work but wants more influence and recognition. It's not about big egos or aggressive sales targets. It's about doing good insurance work properly and helping others do the same.
If you're ready to step into a Team Leader role in Leicester without losing the parts of the job you actually enjoy, this is worth a conversation.