Job Description
Please only apply if you live within a daily commutable distance of Plymouth, Devon
AREAS OF RESPONSIBILITY
Galahad Tasks
1. Ensures daily support tasks are completed and communicated within the agreed timescales
2. Supports Sales Team / Account Managers / Customers with administrative requests
Recharges
3. Verifies and communicates recharges to customers dealing with any queries and consolidating where necessary
4. Updates PO validating information and submits to Finance
5. Controls, cleanses and chases outstanding cost
Fleet
6. Maintains Fleet master data
7. Resolves fleet queries
Billing
8. Ensures weekly / monthly billing and reporting to fleet customers within agreed timescales
9. Resolves customer queries and makes necessary data corrections
10. Handles invoice disputes (internally and externally)
Reporting
11. Creates and maintains reports to provide support data, scheduling of automated reports
12. KPI generation
13. Analyses data highlighting cost control trends & identifies overspend
Quality
14. Ensures a high level of data accuracy
15. Maintain company quality standards at all time
Communication
16. Provides regular feedback to both internal and external customers
17. Communicates effectively on all levels
Other
18. To undertake other reasonable duties as required from time to time in support of the effective running of C360
Qualifications
19. Excellent knowledge of the Truck Tyre fleet market
20. Advanced Office 365 knowledge including excel
21. Analytical Skills
22. Experience generating, using and manipulating reports
23. Good Verbal & Written Communication
Additional Information
Salary: £26, (£
Hybrid Working: 2 days in the office and 3 days at home. After successful completion of 6-8 weeks training based in the head office at Lee Mill, Ivybridge.