Love Finance: Director of Product – Permanent – Full Time – Head Office, Birmingham – Occasional Travel to Birmingham (Pattern to be Discussed on an Individual Basis) Highly Competitive Salary (Negotiable Depending on Experience)
Role: Director of Product
Location: Birmingham Head Office – Occasional Travel to Birmingham (Pattern to be Discussed with Candidates on an Individual Basis)
Salary: Highly Competitive – (Negotiable Depending on Experience)
Essential Criteria: Must have experience in the Financial Services sector and ideally in a scale-up capacity
Why You'll Love it at Love Finance
* Scale-up impact: Join a fast-growing fintech (Times Top 100, Fastest Growing Founder-Led #23, Top 15 fastest finance companies)
* Trusted and renowned: FCA-authorised broker/lender, 'Great Place to Work' certified, 4.9-star Trustpilot rating
* Innovation & culture: Work at the heart of a collaborative, supportive, tech-forward environment that values straightforwardness and fun
About You as Director of Product:
You will drive the strategy and execution of fintech products across both the Lovey Platform Squad B2B and Lovey App – B2C, which empower UK businesses and Love Finance's vision with seamless, fast, and intelligent finance solutions. You'll lead cross-functional teams, champion digital innovation, and ensure compliance, while working on multiple projects, ultimately helping Love Finance scale to the next level.
Key Responsibilities of the Head of Product:
* Product Strategy & Vision
o Craft and own the product roadmap around digital customer journeys, AI-powered tools, cloud modernisation, and fintech platforms
o Align initiatives to broader business goals — growth, innovation, risk mitigation, and transformation
o Build a product vision and strategy for your area, ensuring alignment with Love Finance goals and an exceptional customer experience, which will drive growth, digital transformation, efficiency, innovation, and risk mitigation
o Drive technical innovation and continuous improvement within the team, represent the tech team in leadership and stakeholder meetings, communicating progress, challenges, and needs
* Delivery Leadership
o Lead and mentor multidisciplinary teams (developers, designers, data, etc.)
o Oversee agency partners, ensuring cohesion, quality, and timeline adherence
* Stakeholder Leadership
o Communicate product vision and progress to senior stakeholders (sales, marketing, compliance, operations)
o Partner with engineering and design to deliver intuitive, efficient, and compliant finance experiences
Performance & Compliance Management
o Define success metrics, measure impact, gather insights, and iterate
o Conduct market research to ensure competitiveness and adherence to FCA regulation
o Define, deliver, and measure the impact of the customer-focused experiences you create
Technology Background Used at Love Finance:
o Languages: Python, TypeScript / JavaScript (Node.js), Dart (Flutter), SQL / MySQL, JSON, REST, GraphQL
o Cloud and Data: Google Cloud Platform (BigQuery, Cloud Run, Firestore, Pub/Sub)
o DevOps and Tooling: GitHub, GitHub Actions, Terraform, Docker, Kubernetes
o Monitoring: Stackdriver, Grafana, Prometheus
o Security: OAuth2, SSO, IAM, ISO27001 alignment, penetration testing
o Analytics and Integrations: ThoughtSpot, Provenir, LTi, HubSpot, Creditsafe, Experian, Wiserfunding, Hometrack, Infosys or TCS BaNCS
Essential Requirements of the Head of Product:
* Proven fintech expertise: Extensive experience in product leadership within the financial services sector—ideally in scaling fintech firms
* Tech-savvy background: Hands-on with Flutter Web/Mobile and modern web stack
* Kanban delivery mastery: Comfortable leading without time-boxed Scrum ceremonies. Experience with Linear is a plus
* Regulatory familiarity: Experienced in building in regulated environments, ideally FCA-authorised
* Excellent leadership: Track record of managing and inspiring engineers, designers, and agencies
* Analytical mindset: Driven by metrics and customer feedback to promote data-led decisions
What Love Offers the Head Product Owner:
* High-impact role: Shape fintech products used by thousands of UK SMEs
* Collaborative environment: Agile, empowered teams that balance boldness with approachability
* Competitive rewards: Attractive salary, flexibility, growth pathways, and supportive culture