Join Our Team as aIFM Contract Manager – Make an Impact Every Day
University of Greenwich, Avery Hill Campus, SE9 2UG
* Monday to Friday
* Total Hours Per Week: 40
* Salary: up to £54,000pa + excellent bonus and benefits package
* Hard FM focus
At Sodexo, we believe that great workplaces inspire great outcomes.
About the Role
Reporting to the Head of Facilities Management & Workplace Experience, you’ll play a pivotal role in driving IFM operational excellence, ensuring our hard and soft FM services consistently exceed contractual, statutory and customer expectations.
* Leading the delivery of hard and soft FM services across a complex university estate
* Supporting the development and execution of FM and workplace experience strategies
* Ensuring full statutory and non-statutory compliance across all campuses
* Driving consistent processes, performance standards and best practice across operations
* Managing KPIs, SLAs, PPMs and reactive works to minimise failures and financial risk
* Providing accurate, insightful reporting to support data‑led decision making
* Managing campus budgets and financial processes including POs, task orders and receipting
* Overseeing grounds maintenance services and fleet compliance
* Supporting innovation, continuous improvement and smarter ways of working
* Playing a key role in out‑hours and emergency response when required
* Championing Sodexo’s people‑first culture, CSR commitments and safety‑first mindset
What We’re Looking For
* Proven experience in a senior Facilities or IFM management role
* Extensive experience leading both hard and soft FM services within a large, complex contract
* Strong leadership capability with the ability to drive performance across multiple workstreams
* Demonstrable success delivering exceptional workplace experience
* Strong commercial awareness with experience supporting account growth and value creation
* Confident stakeholder management, with excellent influencing and negotiation skills
* Analytical, data‑led approach with experience using CMMS and performance reporting tools
* Excellent IT skills including MS Excel, PowerPoint and Office suite
* Flexible, resilient and solutions‑focused approach in a demanding environment
What We Offer
* A competitive salary & excellent benefits package
* Opportunities for career growth and development
* A diverse, supportive and inclusive workplace
* A chance to make a tangible impact on [specific area, e.g., client satisfaction, sustainability, operational excellence]
* Unlimited access to an online mental health and wellbeing support platform
* An Employee Assistance Programme for legal, financial and personal support
* 24/7 access to a virtual GP service
* Exclusive discounts for you, your family and friends through the Sodexo Discounts Scheme
* Membership in the Mercer Aspire Pension Plan to help you save for your future
* Learning and development opportunities to enhance your career growthA Bike to Work Scheme, supporting both your fitness and the environment
Ready to Be Part of Something Greater?
If you're looking for an opportunity where you can bring your passion, skills and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.
Friendly customers. Vibrant communities. Exciting careers.
Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
Keywords
hard fm, facilities management
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