Job Summary
We are seeking a dynamic and experienced Coffee Shop Manager to lead our team and ensure the smooth operation of our coffee shop. The ideal candidate will have a passion for coffee, exceptional leadership skills, and a strong background in food preparation and hospitality. This role involves overseeing daily operations, managing staff, and providing an outstanding customer experience.
Responsibilities
* Supervise and manage the daily operations of the coffee shop, ensuring high standards of service and cleanliness.
* Lead, train, and motivate a team of baristas and kitchen staff to deliver exceptional customer service.
* Oversee food preparation and production processes, ensuring compliance with food safety regulations.
* Manage inventory levels and order supplies as needed to maintain efficient operations.
* Develop and implement menus that reflect seasonal offerings while ensuring quality and presentation.
* Foster a positive working environment that encourages teamwork and collaboration among staff members.
* Handle customer inquiries, feedback, and complaints in a professional manner to enhance customer satisfaction.
* Maintain accurate records of sales, expenses, and staff schedules to ensure effective management of resources.
Qualifications
* Proven experience in a supervisory role within the hospitality or restaurant industry is essential.
* Strong culinary skills with experience in food preparation, cooking, and food safety practices.
* Previous barista experience is highly desirable, along with knowledge of coffee brewing techniques.
* Exceptional leadership abilities with a focus on team management and development.
* Excellent communication skills to effectively interact with customers and staff alike.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Experience in kitchen operations or hotel management is an advantage but not mandatory. Join us in creating a welcoming atmosphere where customers can enjoy their favourite brews while being part of an enthusiastic team
Job Type: Part-time
Pay: From £14.00 per hour
Expected hours: 20 per week
Benefits:
* Employee discount
* Flexitime
* Free parking
* On-site parking
Work Location: In person