Senior Clinical Systems Analyst
A global leader in digital solutions for clinical trials is seeking an accomplished and strategic Senior Implementation Consultant to integrate with the professional services team. This role is instrumental in ensuring the successful deployment and expert configuration of our industry-defining software platform across our client portfolio, directly contributing to accelerated therapeutic development and enhanced patient outcomes.
The Senior Implementation Consultant functions as a Subject Matter Expert (SME), tasked with leading the most complex, end-to-end technical projects and delivering authoritative strategic consulting to a diverse client base, including major pharmaceutical corporations, Contract Research Organisations, and emerging biotech firms.
Effectively assume command of highly complex projects, multi-faceted programs, and technically challenging builds, consistently operating at an SME level of proficiency.
Proactively identify systemic trends across project portfolios to define, recommend, and implement substantial process and standardization improvements, maximizing internal efficiencies and external service delivery quality.
Provide high-level consultation and best-practice guidance to clients, necessitating active participation in client governance structures and the formulation of implementation standards.
Maintain continuous, proactive communication of project status and critical path items to all relevant stakeholders, including direct interface with senior client leadership.
Implementation and Technical Delivery
Direct the design, meticulous configuration, and functional implementation of clinical trial software (e.g., EDC, eCOA) to ensure accurate and efficient data capture.
Independently own and concurrently manage multiple, complex customer-facing projects, working in concert with Project Management to ensure strict adherence to timelines, budgets, and defined scopes of work.
Team Development and Quality Assurance
Lead internal knowledge initiatives, providing targeted oversight, structured training, mentorship, and ongoing support for less experienced implementation consultants.
Serve as the final point of accountability for the consistently high standard of project delivery across all assigned engagements.
Provide necessary technical expertise and assistance to the Training Group for the preparation of specialized course materials and the delivery of technical training to internal teams and external stakeholders (e.g., Demonstrable expert knowledge of Clinical Trial processes, particularly as they relate to regulatory data collection, standardization, data management principles, and preparation for statistical analysis.
Comprehensive understanding of Data Management Plans, client specifications for data collection forms, edit check logic, custom reporting, and data integration methodologies.
Minimum of five years of direct experience in clinical trial implementation or consulting roles, or an equivalent established record of relevant professional achievement.
Superior organizational skills, time management, and demonstrated ability to navigate and manage project delivery within strict timeline and budgetary constraints.