Mortgage Completions Specialist | London/Hybrid United Kingdom
About Us
Molo exists to revolutionise mortgages in the UK. We are the first true “fully digital” mortgage lender in the country.
At Molo we don’t want to just marginally improve the mortgage process: our target is to radically redesign the mortgage experience to be in keeping with the 21st century. We do this by fully leveraging the power of technology to “make mortgages easy” for customers.
We offer consumers instant mortgage loan approvals via an online 100% compliant undertaking that moves away from paper forms, manual review steps, and more traditional processes.
About the Role:
We are looking for a hard-working and efficient Completions specialist to join our growing team. Joining at this early growth stage means that you will have the opportunity to help build a rapidly changing FinTech business. You will be working within the Case management team alongside the Underwriting and Customer Success teams to facilitate mortgage applications from submission through to completion.
As we’re a start-up, our roles can vary as the business requires, which is what makes it so exciting! Here are some of the things you’ll be involved in:
* Helping to manage the application and completions pipeline with accuracy and efficiency
* Liaising with Conveyancers, Surveyors, brokers and other partners via phone and email.
* Conducting AML and identity checks to a high standard
* Authenticating Certificates of Title and associated completion documents to ensure accuracy and compliance
* Reviewing current processes and procedures to improve productivity and enhance automation at all points in the customer journey
You will have:
* Strong knowledge of the mortgage process end-to-end but specifically completion
* Attention to detail and self-starter traits
* Current or recent experience of reviewing mortgage completion documents & managing conveyancing queries
* Experience using credit reporting, property survey, Land Registry and anti-fraud tools
* Strong written and verbal communication skills with customer, conveyancers and brokers alike
* Experience performing AML, identity and fraud checks desired
* A desire to develop yourself and take on new challenges
Molo offers:
* Become an integral part of one of the leading fin-tech in mortgages
* Health, Dental, Optical, and Mental Health Cover
* Pension contribution
* 25 days holiday + National holidays
* Hybrid Working
* Company offsites