Halfords Worcester and Kidderminster Area
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Join to apply for the Customer Services Advisor role at Halfords
Halfords Worcester and Kidderminster Area
4 days ago Be among the first 25 applicants
Join to apply for the Customer Services Advisor role at Halfords
This range is provided by Halfords. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
* Age 21+ £12.41 per hour
* Under 21 £10.20 per hour
Love all things motoring and cycling? Great with customers?
Your enthusiasm for cars and bikes, along with your customer service skills, will help you succeed. Experience in fitting car parts and cycle repair is ideal, but training will be provided.
You will work on customers’ vehicles in the car park and on bikes in-store, providing fitting services such as car parts fitting, technology fitting, cycle building, and servicing. We support your development of practical problem-solving and efficiency skills. Retail experience is preferred, but demonstrated customer-focused sales experience is also valuable.
We invest heavily in training to help you grow your career, whether in retail or elsewhere in the group.
Benefits
We offer a wide range of rewards including holiday, pension, discounts, health benefits, and more:
* 25% off most products in Halfords stores and online
* Up to 50% off garage bills at Halfords Autocentre
* Discount on Breakdown Cover, with bike cover included
* At least 25% discount at Tredz
* Life Assurance, Uniform, and various shopping discounts
* Employee assistance programme, Trade Price Bike Scheme, Sharesave scheme, Cycle2Work, Wagestream, and Health Cash Plan
Requirements
To succeed, you should have:
* Experience delivering excellent customer service, preferably in retail
* A proactive approach to customer needs
* Problem-solving skills
* Availability to work on a rota, including weekends
Preferred skills
Knowledge of car parts fitting and cycle repair, and experience with sales targets, are advantageous.
Join us in our growth in motoring services and electric mobility. We are committed to diversity and inclusion. Apply even if you don’t meet all criteria — we encourage all backgrounds to apply.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Retail
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