Business Support Assistant
Location: Jesmond & Chester-le-Street
Type: Full-Time / Permanent (36.5 hours per week)
We are seeking two motivated Business Support Assistants to join our team. You will play a key role in supporting the administration and operational functions of the business, ensuring a smooth-running and professional environment for both clients and colleagues.
What We Offer:
1. 25 days holiday plus bank holidays (additional holidays after three years)
2. Your birthday off each year to celebrate
3. Team development days and opportunities to learn and grow
4. A Better Health at Work policy with ongoing health campaigns
5. Flexible working hours and a Four-Day Working Week (upon successful probation)
6. Paid volunteer days to support causes you care about
7. A culture that values growth, learning, and innovation
Key Responsibilities:
Business Support:
8. Support with new client setup and disengagements
9. Prepare account packs and process daily/monthly invoices
10. Maintain and update client records and databases
11. Help manage a busy shared inbox efficiently
12. Provide administrative support to managers and directors
13. Manage incoming and outgoing post
Reception Support:
14. Answer and redirect calls professionally
15. Greet clients warmly and professionally
16. Set up and maintain meeting rooms
17. Schedule meetings and manage room bookings
18. Prepare client records for collection
What We’re Looking For:
19. 2–3 years’ experience in office or administrative roles
20. Strong IT skills (Microsoft Word, Excel, Outlook)
21. Excellent organisational and time management skills
22. Professional communication skills and a positive attitude
23. Ability to multi-task and work flexibly to meet business needs
24. Team player with a proactive and solution-focused mindset
This is a fantastic opportunity for someone who thrives in a busy, professional office environment and wants to be part of a supportive team.