Job description Job Title: PMO Manager Band: Band 5 Salary: £59,877 - £66,869 Location: Liverpool, Norwich, Birmingham, Newport Contract Type: Permanent Hours: Full Time Closing Date: 29/03/2026 Interview Date(s): W/C 20th April 2026 (subject to change) Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details. Insight into CCS - Webinar Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes. Call to action Do you thrive on building cross-functional relationships and want to be the 'glue' that ensures our strategic projects hit the mark? Can you excel in a high profile position where strategy meets execution? If so, then this is a fantastic opportunity to join us and develop your career in the Project Delivery profession. Job Summary As the PMO Manager, this role will support the Head of PMO in creating a proactive, engaging and collaborative approach to Portfolio Management that sets the standards and supports delivery of the business strategy through the execution of well managed project delivery, embracing agile and waterfall methodology. Key Accountabilities: Strategic Alignment & Connectivity: Act as the "connective tissue" across the organization, ensuring every project and program is explicitly linked to our overarching strategy. Relationship Management: Build and nurture high-trust relationships with Department Heads and Project Leads to understand their challenges, provide guidance, and foster a culture of mutual accountability. Cross-Functional Synthesis: Proactively identify dependencies, risks, and "blind spots" across the portfolio by joining the dots between disparate teams and workstreams. Collaborative Governance: Evolve and facilitate governance that adds value and drives focused discussions, ensuring stakeholders are engaged and informed without being overwhelmed by bureaucracy. Insights & Storytelling: Move beyond data collection to provide meaningful portfolio insights; translate complex project data into clear, actionable narratives for the Executive Leadership Team. Capability Coaching: Act as a mentor and consultant to Project Managers, helping them navigate organisational hurdles and upskilling teams in collaborative delivery methods. Resource Navigation: Work closely with leads to balance resource demand across the portfolio, facilitating honest conversations and collaborative trade-offs when priorities shift. Essential Criteria (to be assessed at application stage): Experience of working within a PMO, producing high quality executive reporting Strong communication skills, adept at translating the complex into meaningful, engaging insight for all stakeholders up to Exco. Demonstrable experience in problem solving; ability to identify key blockers and collaborate to resolve Working collaboratively within a team and across wider functions Prince 2 or similar project or PMO qualification Success Profiles (to be assessed at interview): Behaviours: Seeing the Bigger Picture Changing and Improving Working Together Communicating and Influencing Technical Skills: Governance (A link to the Civil Service Success Profiles Framework is provided below) Success Profiles Framework Valuing our people: Competitive salary Generous pension scheme A discretionary non-contractual performance related bonus Working remotely in addition to working in advertised office location Flexi time scheme (available for B1-B6) Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays Explore fully how we will reward your work. Want to make a difference? Find out more about the rewarding work that we do in our candidate pack. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk Working flexibly, delivering outcomes CCS operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another CCS site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs. Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection Process A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk. Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family. Complaints procedure Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance. If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk CCS26 Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. Complaints Procedure Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/ If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance. If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk Internal candidates should apply using their Workday account. Please use the careers hub for your application.