Graduate Legal Sales Consultant Sector Legal, Graduate, Sales Location Remote after 4 weeks training in Taunton, Somerset Salary - £27,500 Commission (£40k OTE) Job Type Permanent, Sales, Legal, Graduate Start Date ASAP Amazing opportunity to join a dynamic team based in Taunton (Somerset) and seeking motivated individuals to help match clients with the right legal experts. After 4 weeks training in Taunton the role is mainly remote with occasional visits to one of their offices - Taunton, Bristol or London. The Company VC backed, tech enabled legal firm that is currently undergoing a rapid period of growth as they seek to disrupt the legal market. Their goal is to help provide direct access to the best legal advice in a fast and cost-effective way. As part of their rapid growth they are seeking ambitious individuals with an interest in law and the legal sector, and enjoy solving problems and dealing with customers. The Role and Responsibilities You will be fielding leads over telephone, email or live chat from members of the public seeking legal advice or representation. Your job will be to gain an understanding of their needs and to quickly match them with the appropriate legal professional, and where possible convert the lead to a successful introduction. You will: Log each lead in the CRM Triaging leads to gauge viability based on their core services and either: - accepting the lead, recording details (e.g., area of law and instruction-type) in the bespoke case management system, confirming availability of suitable professional and progressing to quote and, hopefully, conversion - disqualifying the lead in CRM and signposting to other more appropriate services Being available to the client throughout the quoting and conversion process to field any queries and provide additional information where necessary to achieve conversion Collaborating with both internal (e.g., marketing, technology) and external stakeholders (e.g., solicitors, chambers and marketing partners) to define and achieve growth objectives and raise brand awareness through networking Skills and knowledge required: A graduate with a 2.1 or above. Suitable for a law graduate but also graduates from other disciplines who has an interest in the law, sales and customer service. Ideally experience of working in a fast-paced consumer-facing team Excellent customer service skills Strong verbal and written communication skills High level of attention to detail and commitment to quality Ability to prioritize, plan and organize workloads in a busy working environment Creative and innovative problem-solving Excellent interpersonal skills and team-player mentality Professional, empathetic and patient telephone manner Competent IT skills (primarily Microsoft Office) We're expanding our dynamic team based in Taunton (Somerset) and seeking motivated sales professionals to help Barrister Connect (BC) match lay clients with the right legal experts. What we're looking for: Ambitious, quick learners with strong communication skills Empathetic problem-solvers who can accurately assess clients legal needs Individuals driven by a genuine desire to improve access to justice What youll be doing: - Fielding leads over telephone, email or live chat from members of the public seeking legal advice or representation - Logging each lead in Hubspot (CRM) - Triaging leads to gauge viability based on core services and either: accepting the lead, recording details (e.g., area of law and instruction-type) in BC s bespoke case management system, confirming availability of suitable barristers and progressing to quote and, hopefully, conversion or disqualifying the lead in CRM and signposting to other more appropriate service. - Being available to the client throughout the quoting and conversion process to field any queries and provide additional information where necessary to achieve conversion - Collaborating with both internal (e.g., marketing, technology, The Barrister Group) and external stakeholders (e.g., solicitors, chambers and marketing partners) to define and achieve growth objectives and raise brand awareness through networking Skills and knowledge required: Experience of working in a fast-paced consumer-facing sales team Excellent customer service skills Strong verbal and written communication skills High level of attention to detail and commitment to quality Ability to prioritize, plan and organize workloads in a busy working environment Creative and innovative problem-solving Excellent interpersonal skills and team-player mentality Professional, empathetic and patient telephone manner Competent IT skills (primarily Microsoft Office)