Supported Housing Manager
Temporary
Site-based
The Service
42 self-contained units in a refurbished former hostel, supporting people who are homeless or at risk due to multiple disadvantage. Residents present with high complexity, including substance misuse, trauma, domestic/sexual abuse histories, mental health challenges, and offending backgrounds.
The Role
You’ll lead the day-to-day running of the scheme and manage a team of 7 Support Workers, 3 Concierge staff, a Cleaner and a Maintenance person. You’ll also be the main contact for the Council and oversee Housing Benefit compliance.
Key Responsibilities
* Manage daily operations of a 42‑unit supported accommodation service
* Line manage support and site staff
* Oversee trauma‑informed, strength‑based support delivery
* Ensure accurate Housing Benefit claims (Supported Exempt model essential)
* Liaise with the Council on placements, voids and compliance
What You’ll Bring
* Strong experience in supported accommodation
* Background managing homeless hostels or similar high‑risk services
* Experience managing support workers
* Solid Housing Benefit knowledge (Supported Exempt)
* Experience with complex needs and high‑risk residents
Desirable: Social housing experience; managing multi‑disciplinary teams