Job summary
To support the medical secretary's in providing a comprehensive administrative service to the medical teams with Wigan SCMHT.
You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include minuting of MDT, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, along with coordinating clinical activities for all SCMHT.
Main duties of the job
Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
1. Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
2. Liaise with General Practitioner's regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
3. Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients' work/care programming activity.
Please see full job description attached
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users
Job description
Job responsibilities
Full details of role and responsibility can be found in the attached job description and person specification.
Staff benefits
4. Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
5. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
6. Excellent pension
7. Cycle to work scheme
8. Salary sacrifice car scheme
9. Wellbeing programme
10. Blue Light Card Discounts
Person Specification
Education/Qualification
Essential
11. Relevant level 3 competency-based qualification (such as RSA or NVQ), demonstrable previous office experience or equal demonstrative experience.
Desirable
12. oIT related qualification.
Experience
Essential
13. oUse of VDU. oWorking in a confidential environment oUse of office equipment. oTyping
Desirable
14. oMedical terminology. oContact with patients / service users. oAudio typing.
Skills and abilities
Essential
15. oEffective time management skills. oThe ability to prioritise tasks. oAn excellent telephone manner. oOutstanding communication skills. oAppropriate keyboard skills. oThe ability to navigate IT systems, inc. Excel, Work and PowerPoint.
Desirable
16. Patient administration background oKnowledge of the Paris system. oAdvanced keyboard skills.