Join to apply for the Night Receptionist (Part Time) role at Novotel Hotels
Company Description
The Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
Job Description
We are looking for a dedicated and detail-oriented Night Auditor to enhance our night operations. In this part-time role, you'll ensure a seamless overnight experience while providing friendly and professional service to our guests.
Your Key Responsibilities Will Include
* Managing guest accounts, posting charges, reconciling payments, and generating daily reports in collaboration with the Front Office Manager.
* Providing outstanding customer service during check-ins/check-outs and assisting with inquiries at the Front Desk.
* Ensuring effective communication during shift handovers.
* Cleaning meeting rooms.
* Conducting security checks.
* Serving drinks from the bar.
Qualifications
Prior experience in hotel front desk operations is essential. Candidates should also have:
* Strong computer proficiency; experience with Opera V5 or Opera Cloud is preferred.
* Excellent written and verbal communication skills.
* The ability to work independently and prioritize tasks effectively.
Additional Information
We are committed to diversity and inclusion. You must already have the right to work in the UK.
Seniority level: Entry level
Employment type: Part-time
Job function: Administrative
Industries: Hospitality
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