Meet DeepL
DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you are ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.
What sets us apart
What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.
Meet the team behind this journey
As the Partner Operations Manager, you will play a crucial role in scaling our new partner channel and ensuring operational excellence across all partner-related initiatives. You will collaborate closely with various teams to enhance our partner ecosystem, driving significant revenue growth. Expect to work building up/optimising across various partner types (Reseller, Channel, ISV, Marketplace)
Your responsibilities
* Project Management
o Lead initiatives to optimise partner operations, focusing on scalability and revenue growth, with a target of achieving 20% of total revenue from the partner channel.
o Develop long-term strategies that align with the overall business objectives and enhance partner effectiveness.
o Roadmap and own the project plan under the Partnerships workstream
* Advanced Data Analytics
o Utilise data analytics to inform strategic decisions regarding partner performance and channel effectiveness.
o Present data-driven insights to senior leadership, recommending actionable strategies for partner growth.
* Change Management
o Drive change initiatives to enhance partner processes, ensuring smooth transitions and stakeholder engagement.
o Foster a culture of continuous improvement within the partner operations function.
o Engage with engineering teams, finance, legal to drive the partner channel beyond to Sales Tech stack
* Mentorship & Development
o Mentor junior team members, contributing to their professional development and enhancing team capabilities.
o Lead workshops and training sessions to align team skills with the evolving needs of the partner ecosystem
Qualities we look for
* Experience: 7+ years in Partner Operations or Sales Operations, with a proven track record of driving measurable improvements in partner performance.
* Strategic Thinking: Ability to develop and implement strategic initiatives that align with business goals and enhance partner engagement.
* Leadership Skills: Demonstrated experience in managing projects and leading teams in a global environment.
* Advanced Tools Knowledge: Expertise in partner management, partner tools and analytics platforms, with a focus on optimising partner engagement.
* Influence & Impact: Ability to influence stakeholders and drive change across teams to support partner initiatives.
Even Better If You Also Have:
* Experience working in a partner-facing role.
* Familiarity with partner engagement tools and technologies.
* Experience in a rapidly growing SaaS environment, with
What we offer
* Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We are a team with a shared mission to connect diverse cultures, and we continue to expand our network.
* Open communication, regular feedback: we value clear, honest communication, smooth collaboration, direct and actionable feedback, and a growth mindset.
* Hybrid work, flexible hours: a hybrid schedule with in-office days and flexible hours to support collaboration across locations and time zones.
* Regular in-person team events: local team gatherings, onboarding, and company-wide events that bring everyone together.
* Monthly full-day hacking sessions: Hack Fridays to explore projects and collaborate across teams.
* 30 days of annual leave: 30 days off (excluding public holidays) with access to mental health resources.
* Competitive benefits: a global benefits package tailored to your location.
If this role and our mission resonate with you, but you don’t check all the boxes, don’t let that hold you back. At DeepL, it’s about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can’t wait to meet you!
We are an equal opportunity employer
You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices represented, the more we will all succeed, contribute, and think forward. Bring your personal experience, perspectives, and background. It’s in our diversity that we will find the power to break down language barriers in the world.
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