Travel Operations Finance Analyst
Location: 60 Buckingham Palace Road, London, SW1W 0NR
Salary: £31,000
Model: Fixed Term Contract
Reporting to: Travel Operations Manager Brand/Department: Travel Operations Finance
ABOUT US
We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch.
HOW YOU’LL WORK
We’re energized by all the opportunities of the new world and are proud of our inspiring global
workplaces. We look to inspire teamwork, collaboration, and passion for creativity.
We offer a flexible work environment - in person in exciting offices and virtually with leading technology.
Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes.
PERKS
· After your first year, you get an annual travel credit of over £1,000 to travel on any one of our core travel brands.
· You also get 2 weeks a year where you can work from anywhere in the world, your choice.
· To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give up to £2,000 per year to support external learning and development courses that interest you and drive your passion.
· Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®.
POSITION SUMMARY
The Travel Operations Finance Analyst – OpenAge plays a crucial role in supporting the financial delivery of on-the-road activities for the OpenAge brands. This includes direct interaction with Travel Directors and operational staff, processing tour-related expenses, reconciling optional sales and commissions, and helping resolve finance-related queries. The analyst ensures accurate, timely, and insightful financial processing that supports operational excellence.
The analyst builds trusted working relationships with Tour Managers and Tour Directors by delivering responsive and reliable support. They demonstrate a deep understanding of tour operations and how financial drivers impact performance. Proactively identifying trends, opportunities, and risks, they play a key role in improving operational efficiency and profitability. Their actions contribute to a culture of financial accountability and awareness across operations, while ensuring accurate and timely financial processing.
In this role you will:
· Process Travel Director trip expenses
· Chase debit balances
· Complete earnings letters for TD’s and end of season statements
· Reconcile optional revenue against invoices and payments taken on chip and pin machines
· Reconcile and post bank receipts on excel
· Liaising with Travel Directors regarding their accounts/expenses
· Provide guidance and support to Travel Directors on all aspects of Travel Ops Finance
· Create strong relationships with other departments to deal with queries effectively
· Undertake all taking into consideration GDPR and data protection
Required skills: what you need to be considered
· Proficient in Microsoft Office 365 including Word, Excel and Outlook.
· Fluent in English (both written and oral) essential.
· Excellent communication skills, to confidentially interact with:
· Travel Directors from across Europe.
· Other departments within the company including but not limited to Operations.
· Able to offer support and guidance to team members during busy times.
· Highly organised with the ability to adapt to tasks at hand and priortise urgent ones.
· Able to demonstrate the ability to change tasks should an urgent task be needed for trips on the road.
· Recognise which tasks command urgency
· Highly numerate with excellent attention to detail.
· To be meticulous while working in a fast-passed environment especially during the peak seasons.
· Previous office experience is crucial
· Ability to work as a team as well as independently
· Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach.
· Resilient and remains calm and effective under pressure, persistent through challenges
· Proactive and flexible attitude and a willingness to work overtime at short notice is essential over busy periods
· Must work well under pressure as it is a fast-paced environment
Preferred Skills: what will help you stand out
· Familiarity with financial systems such as Oracle.
· Exposure to the travel or hospitality sector preferred but not essential
· Previous Accounts Payable experience is preferred but not essential
· Previous office experience is essential