Job overview
The Team Manager will be responsible for the operational management and development of the Military Veteran Service (MVS) and OpCourage North West service in conjunction with the senior management team.
OpCourage North West is a multi-disciplinary team of practitioners is commissioned to offer psychological treatment and interventions to Veterans of the British Armed Forces who live in the North West, who are experiencing mental health difficulties. The post holder will manage the operational requirements of the service, and have clear aims for the team’s development and be able to achieve targets and goals set.
MVS is a multi-disciplinary team of practitioners which is commissioned to offer psychological treatment and intervention to Veterans of the British Armed Forces (including current reservists when not mobilised) who live in Greater Manchester and Lancashire, who are experiencing complex mental health difficulties related to their military service, whose mental health condition is related to their military service, e.g. linked to experiences whilst serving and/or difficulties with transition to civilian life; and who are suitable for psychological therapy but unable or unwilling to access local mainstream services; and not currently being treated by secondary care mental health services.
Main duties of the job
Main Duties and Responsibilities
• To manage the MVS and OpCourage Service, supported by the services lead.
• To effectively manage, direct and supervise the work of staff within the team.
• To effectively and efficiently manage resources within the team in liaison with the service manager.
• To ensure the team work to national legislation, local policies and procedures and eligibility criteria.
• To ensure the service works to agreed objectives and targets and meets service KPIs.
• To work with and monitor performance within clinics and the impact on the Mental Health Service.
• Coordination of the workforce to ensure all clinical activity is covered.
• To ensure the team have appropriate training, clinical skills and supervision to meet the needs of the service.
Working for our organisation
At Pennine Care you’ll do more than join something – you’ll be valued for who you are; you’ll be making a difference and be part of something good and important.
In the latest NHS staff survey, we ranked as the .
Our colleagues are the beating heart and pride of our organisation. Everyone contributes towards our vision of a happier and more hopeful life for everyone in our communities.
of kindness, fairness, ingenuity and determination guide us – they are fundamental to who we are, wherever we are.
is at the top of our agenda. We believe that a diverse, inclusive and engaged culture is vital; that everyone’s value should be recognised and respected.
We proactively challenge injustices, with a commitment to and. We also have thriving to make sure everyone has a voice.
We’ve got big ambitions for the future and a clear path to get there. You’ll be supported to achieve and upskill, with opportunities to learn and progress.
We care for our colleagues and offer a range of health and wellbeing support; such as a dedicated wellbeing service, flexible working options for work-life balance, plus regular wellbeing sessions and courses.
Detailed job description and main responsibilities
Clinical
· To be responsible for the on-going planning and development of the MVS and Op Courage North West team in line with the overall aims of both the North Collaborative and the Trust goals.
· To be responsible for decision-making and professional advice on individual cases and the allocation of resources to meet individual assessed needs.
· To be a source of clinical expertise and advice for the team in the execution of their duties.
· To be able to provide practical support within the clinics where needed, and to maintain skill base.
· To support the development of the carer forums within the triangle of carer.
· To lead on the resolution of complaints from service users and carers as per Trust policy.
· To report and complete incident forms, lead on investigations and other governance processes as per Trust policy.
· To write reports for coroner’s inquests, mental health tribunals and other legal processes as required.
· To lead on and manage all HR processes within the team as per Trust policy and in conjunction with HR and the service manager
Person specification
Education / Qualifications
Essential criteria
* Registered Mental Health Nurse OR Registered Social Worker
* Educated to degree level or equivalent demonstrable experience
* Evidence of CPD
* Completion of Preparation for Mentorship qualification or willingness to complete.
* Short courses and experience to postgraduate diploma level.
Desirable criteria
* NMP
* Management qualification
* Qualification in CBT / EMDR etc
Experience
Essential criteria
* Substantial experience as a senior mental health practitioner within NHS.
* Working within a clinical area such as community / depo clinics
* Participation in Service development.
* Able to demonstrate managerial experience or potential.
* Extensive experience of working with clients with complex Mental Health needs.
* Working with multi-agency safeguarding procedures.
* Experience of supervising the work of junior staff
Desirable criteria
* Experience of business planning.
* Experience of resource management.
* Experience of delivery of Clinical Supervision.
* Experience of working with military communities or evidence of understanding veterans communities.
* Experience of being able to conduct a thorough psycho- social assessment and develop collaborative care plans with clients
Knowledge
Essential criteria
* Understanding key principles within Mental Health Services Legislation MHA, MCA, Care Act
* CPA
* Standards relevant to service area
* Planning, decision making structures relevant to service area.
* Specialist knowledge of Mental Health problems and medications used in this setting.
* Role and function of key partners in statutory and non- statutory agencies.
* Health and Safety
* Knowledge of how physical health and mental health are interlinked and the key challenges facing mental health services users in relation to their physical health
* Team cultures and influencing factors in implementing change
Desirable criteria
* Local knowledge – services and facilities Specialist knowledge of therapeutic interventions.
* Knowledge of understand of the mental health needs of Military Veterans and their families / carers
* Working knowledge of Safeguarding Vulnerable Adults and Children
Skills and Abilities
Essential criteria
* Ability to manage, motivate and supervise a professional MDT.
* Ability to identify and define team and individual training / development
* Ability to lead negotiations in respect of service development
* Ability to function and make decisions in a high pressure clinical environment.
* Ability to build and maintain effective relationships with stakeholders
* Ability to communicate and negotiate at all levels
* Evidence of effective change management skills
* Ability to manage own emotions and deal with others in highly charged situations.
* Ability to provide education and training to different grades of professional staff both informal and by formal presentation.
* Ability to ensure the team operates effectively as part of the wider mental health system in the north west
* Ability to critically appraise incidents to ensure appropriate learning is identified and used to improve practice
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.
If you have problems applying, contact
Address
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone
01617163181