Senior Operations Support Engineer, Chelmsford
Client: Liberty IT
Location: Chelmsford
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 02.05.2025
Expiry Date: 16.06.2025
Job Description:
Join Liberty IT as a Senior Operations Support Engineer, where you'll face exciting challenges and have the support to excel. We offer a flexible environment that encourages innovation and growth. You'll work with a team dedicated to providing an outstanding technical and work environment, supporting desktop, AV, and facilities support across our offices.
Responsibilities:
1. Lead projects to enhance office environments, desktop and device hardware/software, and digital communications.
2. Facilitate project delivery, agile ceremonies, and progress updates.
3. Contribute to energy efficiency initiatives and mentor junior team members.
4. Partner with employees to optimize solutions, ensuring a best-in-class employee experience focusing on safety and security.
5. Maintain and optimize software/hardware, support new hire setups, and resolve escalated tickets.
6. Manage AV and digital communication tools for on-site and virtual events.
7. Support office environment management, including space and occupancy planning, and intra-office moves.
Requirements:
* Minimum five years' experience supporting large-scale office environments with hardware, software, and AV technologies.
* Experience in delivering projects, continuous improvement, and partnering with end-users.
* Industry-recognized certifications.
What We Offer:
Health insurance, life assurance, income protection, employee discounts, bonuses, pension, flexible working, and career growth opportunities.
Liberty IT is part of Liberty Mutual Insurance, committed to diversity and inclusion, offering a supportive and innovative work environment.
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