Position Details
Employer: Liverpool City Region Combined Authority – Fixed‑term contract until 31 March 2028. Salary: £33,470‑£35,369 (plus shift allowance and weekend allowance). Hours: 35 per week, evenings, full time, weekends. Location: 1 Mann Island, Liverpool. DBS: Enhanced.
About the Role
The Housing First Practitioner coordinates and provides personalised, trauma‑informed support to individuals with multiple complex needs, helping them maintain tenancies and work towards clear goals. The role involves outreach, supporting clients from rough sleeping to secure accommodation, and delivering flexible, open‑ended step‑up and step‑down packages of support in line with Housing First principles.
Core Responsibilities
* Establish open and trusting relationships with people who are/have been homeless or in temporary/insecure accommodation, and who are experiencing complex issues.
* Support individuals to achieve their goals and outcomes through intensive strength‑based case management, ensuring each individual has a plan of support that includes professional rationales and is led by the individual.
* Enable service users to access community resources, support the removal of barriers to engagement within mainstream services.
* Provide positive support to the individual to improve engagement and give practical and emotional support.
* Develop an enabling partnership approach that supports all people using the service to attain their rights and entitlement.
* Actively identify the strengths, assets and aspirations of individuals and enable, encourage and empower the access to relevant opportunities and/or services.
Qualifications & Essential Criteria
* Understanding and experience of working in a trauma‑informed way and the ability to establish open, trusting relationships whilst working assertively and empathetically with people who have enduring and complex support needs.
* Ability to adapt and work responsively with service users, supporting them to articulate their goals and aspirations.
* Ability to develop working partnerships to gain the most positive outcome for the person you are supporting.
Staff Benefits
* Local Government Pension Scheme contributions between 5.5 % and 12.5 %.
* Generous holiday entitlement of 29 days rising to 34 days after five years of service, plus bank holidays and the option to buy ten additional days.
* Free travel around Liverpool City Region with an All‑Zone Metro card worth £1,450 per year and an All Zones Off Peak Trio ticket for your spouse or partner.
* Flexible and hybrid working.
* 24/7 access to the Employee Assistance Programme for you and your family and free counselling service.
* Automatic enrolment to the Westfield Health Programme.
* Corporate discounts at council‑owned gyms.
* Bike to Work Scheme.
* Coaching, mentoring, apprenticeships and professional qualifications, including paid membership fees and an interest‑free learning loan for non‑job‑related learning.
Equality, Diversity & Inclusion
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are care‑experienced, are a member of a reservist or have close family links to an Armed Forces member. To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form and clearly demonstrate how you meet the key essential criteria listed above. Applications that do not include this evidence will not be considered under the guaranteed interview schemes. We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa.
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