Overview
Fixed term for 1 year. We are seeking an individual to work as part of the MS Team to support patients through pathways, monitor progress and identify potential breach patients, taking appropriate action to avoid breaches. You will also be involved in auditing the services provided. The post holder will work with a team of Clinical Nurse Specialists (CNS) to cover the MS Service. We are recruiting an individual to support patients going through different treatment and surveillance pathways. You will be based at Victoria Hospital, Kirkcaldy and will work collaboratively with the MS team to provide a seamless service, which is responsive to individual patient’s needs. You will have a key role in ensuring that patients have a confirmed diagnosis as early as possible, supporting those patients in all stages of the pathway by being a vital point of contact.
This post will involve working as part of a team to ensure that all administrative/assessment functions for patients from the time of GP/Acute Services referral to the time of discharge are coordinated in line with specific care pathways to facilitate the smooth running of the patients’ journey. You will have excellent verbal and written communication skills and an empathic nature to work with patients and their carers to assist in co-ordinating the appointments and information required by clinicians in the pathway. Excellent IT skills and working knowledge of Excel and database management is essential. Knowledge of NHS IT systems is desirable.
This demanding post requires excellent interpersonal and organisational skills, and the ability to communicate at all levels. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise tasks/objectives. This is an exciting opportunity that involves working as part of a friendly, but very busy team/service.
Responsibilities
* Support patients through MS treatment and surveillance pathways.
* Monitor progress and identify potential breach patients, taking appropriate action to avoid breaches.
* Audit the services provided in partnership with the MS Team and CNSs.
* Coordinate administrative/assessment functions from GP/Acute referrals to discharge in line with care pathways.
* Collaborate with the MS Team to provide a seamless, responsive service and act as a key point of contact for patients.
* Assist in coordinating appointments and information required by clinicians in the pathway.
Qualifications & Skills
* Excellent verbal and written communication skills and an empathic nature.
* Ability to work with patients and their carers to coordinate appointments and information.
* Excellent IT skills and working knowledge of Excel and database management; knowledge of NHS IT systems is desirable.
* Excellent interpersonal and organisational skills; ability to communicate at all levels.
* Flexible, self-motivated, able to work under pressure and prioritise tasks/objectives.
* This post could be on a Secondment basis with authorisation and support from the line manager prior to application submission.
Other Details
* Fixed Term/Secondment Opportunity: Existing permanent employees must discuss with their substantive line manager. The secondment policy can be found here Hub Blink (joinblink.com). External applicants with continuous NHS Service must have a secondment agreement from their current board to apply.
* For further details please contact Lynda Kearney, MS Clinical Nurse Specialist, 01592 643355 ext 21847, email Lynda.kearney@nhs.scot or Angela Glancey, Clinical Nurse Manager, 01592 643355 Ext 20099, email angela.glancey2@nhs.scot.
* As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part-time hours will be reduced pro-rata, with a corresponding increase in hourly rate.
* A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme prior to appointment.
* To work in the United Kingdom, you must demonstrate relevant permission to work. Pre-employment checks will be performed, and entitlement to work will be checked. See GOV.UK for details on routes of permission.
* We offer flexible working and family-friendly policies and fully support disabled candidates, candidates with long-term conditions, or those who are neurodivergent by making reasonable adjustments to recruitment practices.
* NHS Scotland is committed to equality and diversity and welcomes applications from all sections of society.
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