Administrator | Slough | Office Based | Monday – Friday, 7.30am - 4pm | Up to £35,000 depending on experience
Are you a highly organised and proactive administrator looking to join a fast-paced, growing company where your contributions truly make a difference?
Our client is at the forefront of delivering excellent engineering solutions, with a special focus on drainage and utility services. Their reputation is built on a foundation of quality, safety, and sustainability. They are a team of dedicated professionals committed to excellence and innovation in every project we undertake.
They are now looking for a reliable and driven Office Administrator to become a key part of their busy operations team in Slough. You’ll report directly to the line manager and play a pivotal role in keeping processes running smoothly, supporting both the office and field teams.
Are you the right person for the job?
* An engineering background would be highly beneficial
* IT literate
* Familiarity with CRM systems and entering all notes where appropriate
* Good organisational and time management skills
* Excellent attendance, punctuality, and attention to detail
* Ability to schedule tasks from multiple members of staff
* Able to manage your own workload and work independently when needed
* Adaptability and forward-planning skills
* Willingness to learn and acquire new skills
* A proactive attitude and a commitment to delivering outstanding service
What will your role look like?
PL = Purchase Ledger – SL = Sales Ledger
* Deal with telephone calls and log the information
* Deal with all emails and process them accordingly
* Construct the SL quotation correctly
* Acknowledge receipt of SL purchase orders with customers and appropriate Sales Representatives
* Raise work jobs and T-Cards when customer SL purchase orders arrive
* Be able to determine if one job is required or a group of various jobs need to be raised
* Chase RAMS for new jobs if required
* Check new jobs for parts required with the Sales Representatives, gain PL Quotes from suppliers, upload PL Quotes to PL purchase orders and raise itemised PL purchase orders to order parts and materials if required
* Take delivery of parts, check and upload delivery notes to PL purchase orders
* Book work in and check for parking
* Conduct vetting if required
* Raise Permits for site access if required
* When jobs are completed, send the job card to the site contact, check for remedies and raise an SL quote or pass to the appropriate Sales Representative and move the T-Card to SL invoicing
* Assist with SL invoice and debtor queries from ESS Accounts
* Update client records on our database, ensuring all information is accurate
* Prioritise and process orders, and close down jobs
* Update stock levels of products
* Assist in scheduling maintenance visits across various customer sites
* Undertake general office duties
* Communicate efficiently with customers, engineers, and the sales team
* Remain calm under pressure while dealing with various queries
* Address customer queries and disputes promptly, escalating when required
* Ensure all contracts are uploaded onto the IT system accurately and timely manner
What can you expect in return?
* Competitive salary based on experience
* A supportive and collaborative work environment
* Opportunities for professional development and growth
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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