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Restaurant and bar manager

Dartford
Rowhill Grange Hotel & Utopia Spa
Bar manager
Posted: 22h ago
Offer description

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Job Offer: Restaurant & Bar Manager

Salary: £32,000 to £35,000 per annum + monthly service charge payment

* 4 weeks holiday, rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform

Additional company benefits include:

* Discounted hotel accommodation for you and your family at all hotels
* Discounted hair treatments at our two Utopia Spas
* Discounts on food & beverage at all hotels
* Discounts on treatments and retail products in our spas
* Refer a friend staff recruitment scheme

Anniversary benefits at 1, 3, and 5 years include your birthday off paid, complimentary overnight stays, lunch/afternoon tea, and service-related holidays.


Requirements

* Smart appearance
* Excellent communication skills and passion for guest service
* Technical food and beverage knowledge and team development skills
* Management/Supervisory experience in a top-quality hotel/restaurant
* Ability to manage and motivate a team of waitstaff and bar staff
* Own transport due to semi-rural location


The Venue

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, located just outside London. A 4-star, award-winning hotel with 38 rooms, a spa, banqueting suite, conference venues, and multiple dining options. Visit our website for more details.


Role Overview: Restaurant & Bar Manager

You will lead our team in RGs Restaurant (2 Rosette standard), private dining rooms, the restaurant terrace, and Elements Bar. Responsible for delivering outstanding service standards, managing a diverse clientele, and maintaining high standards of food, wine, and service.

The restaurant serves residents, spa guests, and non-residents, with a capacity of 30-75 covers for dinner and 40-80 for afternoon tea, mainly on weekends. The bar caters to residents, spa guests, and local visitors.

Service hours include breakfast, lunch, and dinner, 7 days a week, with flexible shifts across 5 days including weekends.

Support team includes an Assistant Restaurant & Bar Manager, F&B Supervisors, and F&B Assistants.


Main Duties

* Prepare restaurant and bar for service and brief staff
* Host guests, ensure smooth service flow
* Manage employee rostering and training
* Serve food, beverages, and wines
* Conduct satisfaction checks and address feedback
* Maintain service standards and resolve issues
* Handle billing and cashing up
* Reset restaurant for next service
* Ensure cleanliness and tidiness
* Work with the Executive Chef on menu development
* Manage stock and ordering systems
* Source and select wines
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