About us
We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath.
As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive.
About the role and who we are looking for
We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change.
Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we:
* Develop and implement a Monitoring, Evaluation and Learning (MEL) framework
* Complete our first environmental and social impact baseline assessment
* Prepare our first Sustainability and Impact Report
* Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services.
Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact.
You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners. You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally.
This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations. If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you.
Main duties and responsibilities
1. Data discovery and management
* Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance)
* Help define and implement consistent data collection processes to improve quality and accessibility of information
2. Evaluation and learning
* Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework
* Conduct or contribute to evaluations using both quantitative and qualitative methods
* Gather resident feedback through interviews, surveys, focus groups, or other participatory methods
3. Sustainability and ESG support
* Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations
* Support the analysis and presentation of environmental data for our baseline assessment and future reporting
* Contribute to the integration of ESG standards into reporting and planning
4. System and process development
* Work with colleagues and external providers to define impact-related data requirements for our new CRM system
* Support data migration, clean-up, and integration activities linked to sustainability and impact
5. Reporting and communication
* Contribute to the development of our first Sustainability and Impact Report
* Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences
6. Grants and service impact
* Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations)
* Help identify how we can better evidence the impact of our services to residents and other stakeholders
7. Coordination and admin support
* Provide administrative, scheduling, and coordination support across sustainability and evaluation projects
* Contribute to stakeholder engagement activities with residents, partners and staff
Person specification
Essential
* Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively
* Knowledge of evaluation and research methods (qualitative and quantitative)
* Understanding of MEL, impact evaluation, or theory of change approaches
* Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways
* Strong organisational and project management skills with attention to detail
* Ability to work independently, take initiative, and manage multiple priorities
* Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools)
* Interest or experience in ESG, sustainability, or social impact
* Awareness of data ethics, confidentiality, and responsible data use
Desirable
* Experience working in a housing, charity or public sector, environment
* Familiarity with CRM systems and experience supporting system development or data migration
* Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD)
* Experience engaging with service users, residents, or communities in a participatory way
* Experience working with or engaging older people, particularly in residential, community, or service settings
This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation. It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process