Are you looking for a diverse, full-time role in Stockport that blends Operations and Business Support and can offer outstanding career opportunities (previously this role has developed into a director’s role)
We have an exciting opportunity for an experienced Business & Operations Assistant to join the Head Office Team at our multiple award-winning recruitment agency in Stockport
This role offers profit share, attendance bonus, enhanced holidays, regular socials, pension contribution and lots more! This is a full-time vacancy office based in Stockport, Monday to Friday - Working hours are 8:45am - 5:30pm, 8:30am start every Monday and an early 4:30pm finish every Friday.
We pride ourselves on fostering a positive and collaborative workplace culture that aligns with ISO and Investors in People Standards. We are an Investor in People GOLD company!
So, if you want to join a team where your contribution will be highly valued and you’ll get the autonomy to work closely with management to ensure our business runs smoothly, this may be the role for you.
About the Business and Operations Assistant role:
* Working closely with the senior leadership team to provide administrative business support to ensure legal compliance and assist sales staff in achieving their goals while maintaining a positive and proactive attitude
* Adhere to ISO & Investors in People (IIP) standards and company procedures, effectively managing time to meet deadlines, even under pressure
* Manage the Company HR database, ensuring all contracts, letters, and documents comply with company policies
* Participate in training sessions, company events, and ensure work aligns with company values
Responsibilities:
* Liaise and schedule contract renewal reminder for the Operations management team and be the escalation point of contact for issues arising from any of our supplier/tech stack
* Prepare and manage HR documents, including offer letters, contracts, role changes, and leavers processes, while updating and maintaining the HR database with comprehensive employee records
* Ensure accuracy in employee holiday entitlements, provide HR reports for operations meetings, and support company events
* Liaison with the payroll function and maintaining up-to-date employee records to ensure accurate information being provided to payroll
* Oversee health & safety responsibilities, including risk assessments, fire alarm tests, and ensuring policy compliance
* Manage training trackers and schedules, coordinating and delivering training for new and existing staff, including first-day induction and diversity, equality and inclusion training
* Ensure efficient onboarding, training on company systems, and support ongoing staff development
* Coordinating and manging various suppliers - such as our IT / communications / applications / marketing and payroll - be the point of contact between the supplier and the Directors
* Liaise with our external marketing function - looking for photo opportunities/stories for social media
Benefits Package:
* Competitive salary of £26,000 - £32,000 DOE - with opportunity to increase as we progress
* Career progression opportunities - previous person progressed to Services Director in this role
* Extensive training & development - professional and personal
* 24 days annual leave + birthday off + bank holidays - rising to 29 days with length of service!
* Enhanced pension scheme
* Attendance bonus
* Enhanced maternity / paternity pays
* Paid day off to support a charity
Previous experience preferred
Minimum 2 (ideally more) years’ experience in a similar role
Ability to juggle multiple projects and work to deadlines - must be very organised
Excellent communication skills at all levels
Dedicated, consistent approach to their duties
HR/Marketing/Business Support administration experience preferred - although full training can be given to the right person
Positive and can-do attitude essential
IT experience preferred
Use of Canva - to prepare company event presentations and some marketing material
Use of Excel - to implement and update spreadsheets - use of formulas and pivot tables preferred although full training can be given
MS packages
If you are detail-oriented, organised, and ready to take on a varied role within a thriving company, we want to hear from you