To learn more about our team and office culture in York, England (UK), visit the following links.
Careers Page:https://www.knowbe4.com/careers/locations/york
Glassdoor:https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn:https://www.linkedin.com/company/knowbe4/life/uk/
The SMB Team Manager (International) is responsible for motivating and coaching a team of RegionalAccount Managers, ensuring that they exceed quota in sales on a consistent basis and that the territory they manage delivers its revenue goal for the month, quarter and year. This position will own their own pipeline while acting as a mentor to sales reps to exceed their monthly sales quota by targeting New business opportunities.
Responsibilities:
* Support a strong team of 5-8 Regional Account Managers into world class sales professionals in coordination with the trainers and coaches
* Continuing to maintain and build a healthy, personal sales pipeline in order to exceed reduced monthly target
* Lead weekly team meetings and 1:1s to keep individuals aligned and provide support.
* Follow up with projects with team e.g. closed-lost reignite campaign, 6th sense marketing campaign
* Support Regional Account Managers by assisting with closing deals by tags, handling customer objections, and reactivating dark deals
* Support Sales Director with other duties as assigned.
* Be a model sales reps and serve as an example in all areas including admin, closing, negotiating, prospecting and other sales techniques that are necessary to be a Rockstar
* Serve as the first point of contact for the SMB team to answer general questions, provide advice and best practices
* Act as the voice of their SMB team e.g. represent at internal meetings, organization best practice sessions, collect input and identify trends
* Monitor the statistics for the Regional Account Managers within the assigned territory and identify any discrepancies in reporting
* Identify trends and areas of improvement in the SMB team and coordinate with the Sales Director to advise on training and development.
* Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organizations gives significant weight
Requirements:
* Minimum 1 years experience as a Regional Account Manager
* Experience with Salesforce preferred
* Experience with Gmail and Google Docs
* Experience with MS Office (Word and Excel)
* Experience with web browsers (Chrome, Internet Explorer, etc.)
* Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
* Excellent verbal and written communications
* Excellent time management and organization skills
* Strong collaborative and teamwork skills
* Strong analytical, strategic mindset, and negotiation skills
* Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of prospects
* Passionate about business and willing to go the extra mile
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