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Business administration apprentice / sales operations co-ordinator

Clydebank
Administration
Posted: 27 September
Offer description

To co-ordinate customer sales enquiries and process customer orders through to delivery, ensuring customer satisfaction and promoting the Company in a professional manner.\n\nPrepare and send quotations from customer enquiries\nProcess Customers orders\nSales operations support\nPrepare export shipping documentation\n You will be working to achieve a Modern Apprenticeship & SVQ in Business & Administration at Level 3, continuing onto a degree in a Business-related subject as part of the Graduate apprenticeship programme. \n\nâ¢\tDevelop strong sales operations and customer service skills\nâ¢\tGain experience handling enquiries, quotations, and order processing\nâ¢\tBuild confidence in negotiation and managing delivery timelines\nâ¢\tStrengthen communication and problem-solving abilities\nâ¢\tImprove organisational skills and prioritising tasks under pressure\nâ¢\tLearn to use business systems (e.g. Microsoft D365, Microsoft Office) \nâ¢\tUnderstand export processes and documentation requirements\nâ¢\tGain experience resolving customer queries and complaints professionally\nâ¢\tProvide administrative support for customers across UK and Export markets \n Higher - Business Administration\nHigher - English \nNational 5 - Maths\nAbility to work as part of a team.\nGood communication skills- both written and verbal.\n

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