Company Description
The GTC Group is a global leader in delivering capacity solutions through Training, Consulting, and Energy divisions. Over nearly a decade, GTC has significantly contributed to the development of public and private institutions, offering high-quality training and consultancy services. With a strong reputation for excellence, it trains over 1,500 senior managers annually through a team of more than 200 internationally accredited consultants. GTC operates globally with training centers and venues in cities such as London, Dubai, Houston, and more.
Role Description
We are seeking a motivated and self-driven candidate to work as a part-time on site administrative and events coordinator. This is a unique opportunity and would be ideal for anyone interested in a part time or contract job respectively. This position requires the successful candidate to be onsite while hosting events and requires 100% confidentiality and discretion.
We believe it is essential to make a good first impression, hence above anything else you'll need to have a good rapport with people to make them feel looked after and at ease. Some responsibilities may coincide with other departments and employees are expected to carry out their duties efficiently.
Working for GTC means you are part of something unique, something special You will be part of a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to our event participants.
Primary Responsibilities
Under the direction of GTC Operation's Supervisor, the successful applicant will be responsible for working onsite at large-scale training events. The main duties of this position include:
* Coordinate the execution of events onsite
* Act as the main point of contact for GTC during events
* Always provide excellent customer service to the event participants
* Act as a brand ambassador for GTC; respond to participants inquiries and complaints while onsite
* Oversee event logistics
* Create comprehensive event reports to document all event details and issues
* Ensure that all applicable policies and guidelines are adhered to
* Perform general administrative duties
· Ensure that UK and oversees training courses are managed efficiently and profitably
· Develop and implement ways to increase the perceived value of GTC services to existing clients, and stakeholders in the business
* Forecast operational procurement needs and be actively involved in budgeting.
· Implement and monitor quality management systems in the business.
* Perform other duties as required such as CRM and database management
Key Requirements
* Educational qualification in any discipline is essential .
* Project Management qualification is desirable. Equivalent work experience may be considered.
* Experience of CRM and Database management systems
* Strong organisational and interpersonal skills
* Ability to multi-task diverse challenges at one time
* Excellent written and oral communications skills
* Demonstrated technical competence with CRM, Word, Excel, Social Media and Outlook
* Enthusiastic, self-starter with the ability to work independently