Post Title: MBBS Assessment and Student Records Manager
SBU/Department: Academic Registry/Student Administration Service/MBBS Team
FTE: 1.0 FTE (working 37 hours per week)
Duration of Contract: Permanent
Salary: UH7 £38,784 pa to £46,049 pa by annual increments on achieving designated skills and experience
Annual Leave: 30 days plus standard public holidays and an additional 4 days, including the closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield
Work Location
This is a campus-based role. The successful candidate will primarily work on-site, with the option to work remotely up to 40% of the time. Initially, the role will be fully campus-based during the induction and onboarding period.
The University of Hertfordshire is launching a new Medical School, with the first cohort of students starting in September 2026. Working in partnership with City St George's, University of London, as sponsor, we are expanding our team to support the delivery of the MBBS programme and are seeking an organised and motivated MBBS Assessment and Student Records Manager to join the Student Administration Service.
Main duties and responsibilities
The MBBS Assessment and Student Records Manager will play a key role in delivering assessment and student administration, ensuring assessments are delivered smoothly, outcomes are recorded accurately, and performance information is provided to both internal and external stakeholders, including the production and analysis of assessment statistics to support decision‑making and quality assurance. Working closely with academic colleagues, professional services, and external examiners, you will act as a central contact for assessment matters, monitor student progression, and produce reports for the MBBS academic team.
Responsibilities include creating and maintaining the annual assessment cycle, including the coordination of marking arrangements, supporting specialist examination software, and overseeing standard-setting to confirm pass marks. The role also involves producing statistical analysis, supporting clinical assessments, and maintaining accurate student records in line with statutory reporting requirements. You will have oversight of staff issues, including excellent people management, appointment, development, promotion, progression, and review of performance. You will oversee staff workloads and have a visible commitment to the management and maintenance of high standards of safety.
Skills and experience required
The successful candidate will have significant experience working in a complex administrative environment with accountability to stakeholders and the ability to reconcile conflicting demands and to work under pressure to deadlines with minimum supervision. You will have experience of working with a wide range of people in a customer-focused environment and a commitment to delivering an excellent student experience. Experience in managing staff and organising workloads is essential to support efficient operations. Experience in medical assessments and coordinating formal examinations, digital exam processes, or invigilation is desirable.
You will be highly proficient in IT, including extensive experience using databases, Excel (including formulas, pivot tables, and data analysis tools), and MS Word for producing high‑quality documents and reports. Excellent organisational, planning and time management skills are vital, alongside the ability to work independently. Excellent oral and written communication skills are essential, as is an understanding of confidentiality and knowledge of data protection requirements. Experience with statistical methods and packages (e.g., SPSS) and assessment standard-setting processes would be advantageous. The successful candidate will have a can-do attitude to problem-solving and the ability to demonstrate initiative.
Qualifications required
You will be educated to a minimum of degree level or equivalent, or have proven administrative experience.
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the person specification.
Internal applicants – please ensure you apply via your employee self-service portal.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries: Please contact Rebecca Hine, Deputy Head of Student Administration (MBBS),
Find out what it's like to work in Academic Registry HERE.
Closing Date: 09 March 2026
Interview Date: TBC
Reference Number: REQ000586
Our vision is to transform lives: UH is committed to Equality, Diversity, and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics and recognise that there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits, including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships, free Active Staff sessions, personal and professional development, and family-friendly policies. #GoHerts