Job Description
Location: Grantham
Hours: Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day)
Salary: £30,000
Here at PayPlan, we are looking for a motivational leader with a passion for helping people to join our team as a DMP Team Manager. Ideally you will thrive in a fast-paced environment where you can develop others, drive performance, and make a real difference to customers in financial need.
What would you be doing as a DMP Team Manager here at Payplan?
Were looking for a dynamic and empathetic Team Manager to lead and inspire our team of Debt Advisers. A Debt Advisors role is to support individuals on Debt Management Plans (DMP) by providing the guidance, resources, and ongoing support they need to effectively manage and repay their unsecured debts.
As a DMP Team Manager at PayPlan you will:
1. Lead a team of Debt Advisers, ensuring high-quality financial guidance is provided.
2. Manage performance, setting KPIs, and driving continuous improvement through coaching and mentoring.
3. Create a positive and supportive team culture, empowering individuals to succeed.
4. Ensure smooth collaboration between office-based and remote team members.
5. Implement and embed change management initiatives.
6. Identify areas for improvement and make recommendations for positive change.
7. Upho...