Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Contents Project Manager
Hatfield, PA
What the Contents Team Does
At Paul Davis Restoration, the Contents team plays a critical role in helping homeowners and businesses recover after fire, water, mold, or other property damage. When a loss occurs, our team carefully packs out, cleans, restores, and returns personal belongings from everyday items to treasured possessions. This includes handling textiles, electronics, furniture, and everything in between, with a focus on care, organization, and high standards of service.
Our facility uses specialized equipment like Esporta, Morantz, and Unimac systems to clean and process contents safely and efficiently. Whether it’s a residential loss or a large commercial event, the Contents team ensures items are logged, tracked, and handled with professionalism from start to finish.
About the Role
The Contents / Laundry Project Manager supports the Contents Manager in overseeing all day-to-day field and facility operations. This includes managing jobs from initial inspection through pack out, cleaning, storage, and pack back. You’ll coordinate teams, interface with insurance partners and clients, scope and track projects, and support quality control and training.
This is a hands-on, fast-paced role requiring a balance of leadership, logistics, customer service, and problem-solving. You’ll help keep projects on track, maintain accountability across teams, and ensure jobs are completed safely, accurately, and profitably.
Key Responsibilities
* Conduct on-site inspections and help scope contents and textile jobs
* Lead pack out and pack back teams, ensuring all items are carefully handled and documented
* Oversee cleaning and processing of contents using specialized systems (Esporta, Morantz, Unimac)
* Maintain thorough job documentation, including photos, notes, and inventory in the job management system
* Support quality control by inspecting finished work and ensuring standards are met
* Serve as point of contact for homeowners, adjusters, and insurance representatives
* Assist in onboarding, training, and supervising contents team members
* Track project progress, timelines, and profitability
* Help coordinate logistics for contents delivery, storage, and returns
Qualifications
* Experience in restoration, cleaning, warehousing, or related field preferred
* Strong communication and organizational skills
* Ability to lead small teams in the field and warehouse
* Tech-savvy with basic proficiency in job management software, tablets, and inventory systems
* Valid driver’s license with a clean record
* Ability to lift 50 lbs and perform physical tasks as needed
* IICRC certification in Fire and Smoke Restoration or Contents Cleaning is a plus (or willingness to obtain)
What We Offer
* $65k - $75k + benefits
* Opportunity to grow within a respected restoration company
* Hands-on training and industry certifications
* Collaborative team environment with purpose-driven work
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