Sales Support Specialist (SSS)
Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) and provide exceptional support to our customers throughout the UK and Europe. As an SSS you will process sales orders and liaise with customers at every stage of their orders journey to exceed their expectations. Our environment is fast‑paced, service and deadline driven with minimal lead times.
Managing customer orders within a manufacturing setting would be advantageous but we are more interested in your previous successes.
Responsibilities
* Process sales orders and maintain accurate order records.
* Liaise with customers at every stage of their orders journey to exceed expectations.
* Collaborate with internal teams to ensure timely delivery and customer satisfaction.
Qualifications
* Experience in customer service or sales support.
* Understanding of manufacturing order processes is an advantage.
* Strong communication skills and attention to detail.
Salary & Location
£26,500 to £35,000 per annum depending on experience.
Location: On site, Brackley, Northamptonshire UK or Chapeltown, Sheffield UK.
Full time, Monday to Friday. Permanent.
About ePac
We provide digitally printed flexible packaging, offering fast and easy access to custom flexible packaging to help small brands achieve big brand presence. We are technology‑driven and solution‑centred.
Core Values
* Provide exceptional customer service.
* Help our customers grow.
* Support the communities and local businesses we serve.
* Develop sustainable solutions.
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