Job Description
Field Care Supervisor
* Location: Manchester
* Job Type: Part-time (24 hours per week)
* Contract: Office and Remote
We are seeking a dedicated Field Care Supervisor to join our community care service. The role is crucial in ensuring high-quality, person-centred care is delivered consistently to clients in their own homes. This position acts as a vital link between care staff, clients, and management, ensuring compliance and the highest standards of quality within the service.
Day-to-Day of the Role:
* Client Care & Quality Assurance:
o Conduct initial assessments, regular reviews of client care plans, and risk assessments.
o Perform spot checks, quality monitoring visits, and audits to ensure compliance.
o Respond promptly to client concerns or complaints and escalate where necessary.
o Support care teams with appointments and health and well-being requirements.
o Maintain up-to-date records using the Birdie system, ensuring regular communication with clients and their families.
* Staff Supervision & Support:
o Supervise, mentor, and support care workers in the field.
o Conduct staff supervisions, appraisals, and competency assessments.
o Identify training needs and support staff development.
o Participate in team meetings and ensure safe practice and specialist skills are upheld.
* Operational Duties:
o Manage rota planning and ensure adequate staffing levels.
o Maintain accurate records and documentation in line with company policies and regulatory requirements.
o Promote safe working practices and contribute to service improvement.
* Communication & Coordination:
o Act as a liaison between clients, care workers, and management.
o Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs.
o Collaborate with external agencies and professionals involved in care management.
Required Skills & Qualifications:
* Proven experience within the care profession or similar roles such as recruitment, administration, or quality assurance.
* Strong understanding of confidentiality, safeguarding, and CQC regulations.
* Excellent communication skills and strong organisational abilities.
* Experience with IT systems and databases (Excel, Word, etc.) or electronic care management systems.
* First Aid, Moving and Handling, Medication training preferred.
* Full UK driving licence and access to a vehicle, willing to travel.
Benefits:
* Competitive salary and flexible working hours.
* Opportunities for professional development and training.
* Supportive team environment and the chance to make a significant impact in the community.
How to Apply:
To apply for the Field Care Supervisor position, please submit your CV detailing your relevant experience.