We are looking for a strategic and hands-on Head of Billing to lead and transform the billing function. This is a key leadership role responsible for improving billing accuracy, strengthening revenue recognition, and implementing scalable processes.
Key Responsibilities
* Lead and develop the billing function, including team management
* Oversee billing across a portfolio of commercial service contracts
* Transform manual billing processes (currently Excel-driven) into efficient, scalable solutions
* Partner with Finance Manager and Group Finance to strengthen revenue recognition practices
* Ensure alignment between contract terms, service delivery, billing, and cost recognition
* Introduce controls, reporting, and KPIs to improve billing accuracy and visibility
* Collaborate with account managers to ensure accurate and timely billing inputs
Requirements
* Proven leadership experience within billing or revenue functions
* Strong experience in service-led B2B environments (ideally FM contracts)
* Deep understanding of revenue recognition and its link to costs
* Experience managing manual billing environments and driving automation improvements
* Strong stakeholder management and communication skills
* Commercially aware with a focus on financial control and process improvement
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