Employer Manchester University NHS Foundation Trust Employer type NHS Site The Nowgen Centre Town Manchester Salary £27,485 - £30,162 Per Annum, pro rata Salary period Yearly Closing 26/10/2025 23:59
Information and Data Support Officer
Band 4
Job overview
We are looking to appoint an individual to support the collection and provision of accurate, timely and high quality information for internal and external reporting requirements.
The successful candidate will proactively review data inputted into the data management systems and work closely with R&I staff to verify the data, raising queries and resolving issues as required. To work with the R&I data team to provide informatics expertise to R&I.
Main duties of the job
The post holder will support the development and maintenance of robust and accurate information management and reporting systems for R&I. To ensure, where appropriate, that systems are linked together and link with additional Trust reporting systems as necessary.
The post holder will support the research teams to produce reports reflecting the Trust’s research status for both internal performance management and external reporting to the NIHR, DH and other external stakeholders as required.
The post holder will support data analysis within R&I to assess project and programme performance.
Applicants should be qualified to at least diploma level or equivalent experience.
The successful candidate will have excellent knowledge of and competencies with Microsoft Office software and experience of working with databases.
We are looking for candidates with good organisation and communication skills; who can work well both in a team and using their own initiative and with excellent attention to detail.
The vacancy is based at the Oxford Road Campus with remote work.
Working for our organisation
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Person specification
Skills and Abilities
* Comprehensive IT skills including MS Word, Excel, Access (and other database packages), PowerPoint, Publisher, Internet and email
* Excellent organisation, administration, and project management skills
* Ability to collect and analyse data to produce reports
* Good people skills; ability to work within a multidisciplinary environment
* Ability to use your own initiative
Training and Experience
* Experience of working with databases
* Experience of developing and maintaining comprehensive and systematic systems for collecting and processing information
* Experience of dealing with complicated datasets requiring analysis and interpretation
* Experience of working to tight deadlines
* Experience of working with networks and external organisations, e.g. universities
Knowledge
* Excellent knowledge of and competencies with Microsoft Office software
* Knowledge of NHS research and/or IT management systems
* Knowledge of relational database design
* Knowledge of data integrity methods and techniques
Qualifications
* Educated to diploma level or equivalent experience of information handling and analysis gained in a work environment
* Further qualifications in Health Informatics or related area
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