Property Management Team Leader
Location: Chelmsford (Hybrid after probation)
Salary: £30,000 - £32,000 + bonuses + year-end profit share (OTE £35,000)
We are seeking a professional, enthusiastic, and tenacious Property Management team leader to join a well-established residential lettings team. This is a fantastic opportunity for someone looking to take the next step in their career, leading a team while still managing their own small portfolio.
You'll be working alongside an experienced Manager and Assistant Manager, supporting a team of 20 and ensuring service excellence across the department.
Responsibilities:
* Manage a small personal portfolio, handling maintenance issues, liaising with tenants and landlords, arranging contractors, processing invoices, and providing regular updates.
* Act as a point of escalation for complex cases, offering solutions and guidance.
* Monitor workloads across the team, stepping in where needed to maintain efficiency.
* Support the Assistant Manager in developing strong contractor relationships and expanding the approved contractor panel.
* Encourage excellent customer service and foster strong landlord and tenant relationships.
* Assist with team initiatives, internal competitions, and events.
About You:
We're looking for someone with:
* 3+ years' experience in property management (leadership or senior responsibilities preferred).
* ARLA qualifications (advantageous but not essential).
* Strong organisation and attention to detail, with a passion for delivering excellent customer service.
* Confident communication and interpersonal skills.
* A proactive, problem-solving approach and strong time management.
* IT proficiency (MS Office and property software experience).
Salary & Benefits:
£30,000 - £32,000 basic (DOE)
Bonuses + year-end profit share (OTE up to £35,000)
Hybrid working after probation
Full training and ongoing career development
Support with professional accreditations (funded by the company)
Hours:
Monday to Friday, 8:30am - 5:30pm
Based at Chelmsford during probation, moving to a hybrid model thereafter.
This role is perfect for an experienced Property Manager ready to progress, or a Team Leader keen to expand their responsibilities in a supportive and growing environment
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