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PE Global is currently recruiting for an Import/Export coordinator for a leading multi-national consumer goods and personal care client based in Walton Oaks (near Walton On The Hill / Tadworth).
This is a 6 months contract position working on site 5 days a week.
Pay rate is £14.50ph PAYE or £19.68ph Umbrella
Duties of the role/Responsibilities
* Ensure the accurate and timely movement of freight and information of exports out of EU and UK worldwide, while providing exceptional customer service and ownership of processes.
* First contact for key customers with responsibility to build strong relationships and resolve issues in a timely manner
* Liaise with control tower for operational tasks and issues
* Tracking and tracing shipments for customers
* Maintain accurate customer information for shipment processing
* Understand team process flow, constantly looking for areas of improved efficiency
* Building and maintaining strong relationships with the customer, load sites but also our branches involved in organising shipments
* Book orders received with the nominated shipping line or forwarder
* Ensure all customers standard operating procedures are followed and updated in the Workflow
* Meet KPI standards, as per the company’s procedures
* Handling and actioning of complaints or queries
Education/Experience
* 1-2 years related experience and/or training
* Understanding of Ocean documentation process essential
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
* Pro-active, strong organizational skills.
* Knowledge of SAP
* Displayed positive team attitude and work ethic
* Competent understanding of INCOTERMS and shipping jargon
* Competent understanding of Forwarder systems, ETMS, Edoc, Expo
Interested candidates should submit an updated CV.
Please click the link below to apply, alternatively send an up to date CV to [emailprotected]
***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***
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