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Swap Out Controller needed in Pontyclun Paying £12.84 per hr Ref 1509220
Full time on a temporary basis
Key Responsibilities:
* Coordinate and execute the swap out of home care devices from analogue to digital.
* Provide excellent customer service and support during the transition process.
* Ensure all devices are installed and configured correctly.
* Troubleshoot and resolve any issues that arise during the swap out process.
* Maintain accurate records of device changes and customer interactions.
* Communicate effectively with customers to explain the benefits of digital devices.
* Work closely with the technical team to ensure smooth operations.
* Follow all health and safety guidelines and procedures.
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