Job summary The post holder will deal with day-to-day departmental issues relating to their area of work, to establish and take responsibility for office systems ensuring appropriate reporting and action is taken under the guidance of the Community Management team. The post-holder is required to use their own initiative, judgement, organisational and communication skills to work to tight and multiple deadlines. The post holder will be responsible for the line management, support and supervision of all Community A&C staff employed within the hospital and other teams where delegated. The post holder will be the point of contact for all administrative duties relating to arranging placements in secondary care for optometry higher qualifications across the health board. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of placements. This includes ensuring the suitability and capacity of the eye clinic to host placements. They will be responsible for the monitoring and ordering of stock. The postholder will provide a link between the health board and Health Education and Improvement Wales (HEIW) to ensure a smooth transition between completion of the academic programme to attending placements. This will include regular meetings and understanding of the educational processes, caseload and expectations for placements This role involves frequently dealing with confidential and sensitive information. Main duties of the job The postholder will provide day to day office management and supervision for the Community A&C Teams and provide formal minute taking at a range of meetings. Allocate placements for postgraduate optometrists in their health board ensuring the standard and quality requirements are met. Discuss placement progress and arrange meetings with trainees and HEIW as appropriate, by telephone, in writing and in person, escalating any issues to the Placement Lead in HEIW. Please refer to the Job Description. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential Educated in English and maths to GCSE standard (A -C) or equivalent experience RSA 111 or equivalent/experience NVQ Level 4 in Administration or equivalent/experience Desirable Supervisory qualification/experience Understanding of Optometry Services Experience and Knowledge Essential Experience in working within the NHS or Higher Education Institution role. Experience of administering meetings and diaries Excellent administration /organisational and time management skills Ability to manage difficult/crisis situations and respond effectively Ability to deliver tight deadlines and able to prioritise Desirable Welsh Speaker Skills Essential Excellent knowledge of all Microsoft Office applications and the ability to master new applications Ability to work to strict deadlines and prioritise tasks with minimal supervision Note/minute taking Organisation - ability to manage a complex electronic diary requiring frequent adjustment and consultation to keep up to date Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values. Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others Shows resilience, adaptability and flexible approach as situations arise Ability to prioritise Desirable Flexible approach to working Other Essential Ability to travel between sites Person Specification Qualifications Essential Educated in English and maths to GCSE standard (A -C) or equivalent experience RSA 111 or equivalent/experience NVQ Level 4 in Administration or equivalent/experience Desirable Supervisory qualification/experience Understanding of Optometry Services Experience and Knowledge Essential Experience in working within the NHS or Higher Education Institution role. Experience of administering meetings and diaries Excellent administration /organisational and time management skills Ability to manage difficult/crisis situations and respond effectively Ability to deliver tight deadlines and able to prioritise Desirable Welsh Speaker Skills Essential Excellent knowledge of all Microsoft Office applications and the ability to master new applications Ability to work to strict deadlines and prioritise tasks with minimal supervision Note/minute taking Organisation - ability to manage a complex electronic diary requiring frequent adjustment and consultation to keep up to date Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values. Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others Shows resilience, adaptability and flexible approach as situations arise Ability to prioritise Desirable Flexible approach to working Other Essential Ability to travel between sites Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name Betsi Cadwaladr University Health Board Address Holywell Community Hospital Halkyn Road Holywell CH8 7TZ Employer's website