Transport Planner
Archers Transport is a well-established, family-run business thats been moving with the times since 1972. They specialise in transporting forklifts, plant machinery, event equipment, building products, and general haulage across the UK.With over 50 years of experience, theyve built a solid reputation for reliability, fairness, and exceptional customer care. They work hard, adapt fast, and always aim to do the right thing for their team and their customers.
Role Summary
Theyre looking for a proactive and organised Transport Planner to join their busy team. Reporting directly to the Transport Manager, youll play a key role in the day-to-day running of our operations handling customer enquiries, securing new work, preparing quotes, planning vehicle and driver schedules, and ensuring everything runs smoothly and profitably.
This is a hands-on, customer-facing role where your communication and decision-making will directly impact our success. If you thrive under pressure, enjoy problem-solving, and love the buzz of a busy transport office we want to hear from you.
Key Responsibilities
Respond promptly to customer enquiries via phone and email, providing accurate and competitive pricing
Build and maintain strong, lasting relationships with customers people buy from people
Plan and allocate jobs efficiently using available vehicle and driver resources
Monitor ongoing jobs and support drivers throughout the day
Ensure jobs are completed on time and meet customer expectations
Communicate clearly and professionally with customers and drivers
Stay calm and focused in a fast-moving environment
Maintain high standards of organisation, accuracy, and follow-through
Essential Skills & Qualities
Strong numeracy and commercial awareness confident with pricing and cost control
Methodical and detail-oriented, with a problem-solving mindset
Proficient in Microsoft Excel and Word
Highly organised and able to prioritise effectively under pressure
A genuine team player with excellent interpersonal skills
Comfortable in a fast-paced, constantly evolving environment
Positive, enthusiastic, and customer-focused
Help us with our business
Benefits:
Competitive salary: £35,000£45,000, depending on experience
Full-time, Monday to Friday (10-hour day shifts)
Free on-site parking
Ongoing support and training for career development CPC training available for the right candidate
A stable, friendly work environment where your contribution truly makes a difference
Interested?
If youre ready for a challenging, rewarding role where no two days are the same, apply now and join the Archers Transport team.
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