Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Receptionist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Spa Receptionist at Coworth Park, here are just some of the great benefits you will receive:
1. Excellent salary + estate service charge + retention bonus
2. Complimentary stays with breakfast included in all Dorchester Collection hotels
3. 50% off at bars and restaurants within all of our Dorchester Collection hotels
4. £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
5. World class learning and development opportunities
6. Social events throughout the year, including our annual winter ball
7. Free Meals on Duty
8. Exclusive Access to a discount platform featuring 1000’s of retailers
What you'll do
You’ll love what you do and take pride in delighting our guests:
9. You will be responsible for meeting and greeting spa guests as they arrive at The Spa at Coworth Park, to ensure our guests receive nothing but the best experience
10. You’ll also coordinate the reception desk, confirm and book guest treatments, making recommendations and upselling as appropriate
11. Our values of, Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Spa Receptionist you’ll have the opportunity to bring these to life and continue to create our legacy
The items shared are the essence of a day in the life of a Spa Receptionist, but we’ll make sure you are provided with specifics on how to care for our hotel
What you'll bring
12. You’ll bring your unique personality and passion to the role and the team
13. You have a talent for staying calm and profession, despite challenging situations
14. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
15. You will have organisation and time management skills to arrange your daily tasks
16. You will ideally have past experience using a Spa computer system