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Customer service advisor

Egham
Northgate Vehicle Hire Limited
Customer service advisor
Posted: 3h ago
Offer description

We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the potential and skills necessary to help us meet future business challenges.

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Customer Service Advisor

Reference: JUL20254076

Expiry date: 2025-07-31 08:14:00.000

Location: Egham

Benefits: ...

Salary: £28,144 pa + bonus up to £1,355 pa OTE
Weekly Hours: 42.5 hours / week

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.

As a Workshop Administrator, you are the vital link between your customers and our workshop, ensuring their vehicle visits with us run smoothly and effortlessly.

Life as a Workshop Administrator with Northgate Vehicle Hire

Our workshops are busy and fast-paced. As a Workshop Administrator, you will keep the workshop running smoothly by booking vehicles for maintenance and repairs, liaising with your team, updating customers, and ensuring approvals are in place. Your understanding of the motor trade or car dealerships will help you succeed. Our induction training will support you, but your customer service, planning, and administration skills, along with a positive attitude, are essential.

You MUST have a FULL UK MANUAL Driving Licence.

As a Workshop Administrator with Northgate Vehicle Hire, we offer:

* A great basic salary with additional benefits
* A quarterly bonus scheme (up to £1,355 pa OTE)
* 24 days annual leave, rising to 26 with service, plus bank holidays and a birthday day off
* Free life assurance (2x basic salary)
* Well-being services (24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental, Travel Insurance)
* Discounted gym memberships
* Employee vehicle-leasing schemes
* Pension and share schemes
* Benefits App with retailer discounts and cashback deals
* Wagestream for financial wellbeing, allowing control over your pay and savings

With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, partnering with well-known organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, industry-leading business surrounded by inspiring individuals and leaders.

We are agile. We are experts. We are imaginative. We are reliable.

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