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Internal only: accommodation support administrator

Southampton
Solent University Services Ltd
Posted: 16 February
Offer description

INTERNAL ONLY : Accommodation Support Administrator

We are looking for a highly motivated Accommodation Support Administrator to join the Accommodation Team.

School/Service Estates & Facilities Salary £28,381 - £32,546 Vacancy Type Filter Support Is a DBS check required? No Is Health Surveillance required? No Career Pathway PS - People support Terms of Contract Fixed Term Contract Type Full Time Hours per Week 37 Weeks Per Year 52 Normal Place of work Southampton Campus Employer Solent University Services Ltd Closing Date 22/02/2026 Ref No 13317

As a member of the team you will deal mainly with enquiries about and requests for Solent’s residential accommodation. As well as offering guidance and advice on matters relating to accommodation contracts you will also be responsible for the allocation of study bedrooms and data input into the University’s accommodation management system.

With experience of working in a customer focused environment, you should ideally have an understanding of housing issues & student accommodation and of working with a data management system, or of working within a higher education environment.

You will be joining a highly experienced residential services team who are responsible for delivering the highest standards of accommodation and customer service.

Reporting to the Accommodation support team leader, you will have a passion and commitment to deliver excellent customer focus, with an eye for detail you should also have the commitment and ability to work within a fast paced and demanding environment.

People come to work at Solent because we're a modern and ambitious university with exciting plans for the future. We're focused on the practical side of higher education, providing the connections and confidence to turn knowledge into careers with real meaningful impact.

By working together, we aim to create an inclusive, healthy environment to provide an excellent people experience and a workplace where living the Solent values is central to everything we do.

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