Position: Field Care Supervisor
Location: Aylesbury Branch (HP19 8DE)
Contract Type: Full Time, Permanent
Salary: £23,907
Reporting to: Registered Manager
About the role:
We are seeking a passionate Field Care Supervisor to represent Cera and support our community. You will conduct client assessments, develop care plans, introduce new clients, and supervise Care Workers to ensure high-quality care. The role involves approximately 75-95% fieldwork and 5-25% administrative tasks in the office. Join us in delivering vital support to vulnerable individuals and contribute to our growth as the UK's leading technology-enabled care provider.
Responsibilities:
* Supervise and support care staff
* Meet clients and understand their needs
* Ensure care delivery meets quality standards
* Complete meet & greet for new packages
* Develop and review care plans and risk assessments
* Audit MAR charts and log books
* Conduct carer spot checks and field supervision
* Interview and support carers with compliance
* Participate in provider meetings and support business development
* Perform hands-on care as needed
* Participate in out-of-hours on-call duties
* Engage in team meetings
Background and Experience:
* Flexible availability
* Proven work history in care
* Knowledge of care sector standards
* Passionate about care
* Excellent communication skills
* Good IT skills
* Organised and reliable
* NVQ qualification is desirable but not essential
Benefits:
* NVQ and in-house training for career development
* Employee benefits platform with discounts and cashback
* Employee Assistance Programme
* Provided mobile phone and tech
* Company pension scheme
* 25 days holiday plus bank holidays
* Paid DBS/PVG checks
* Funding for qualifications (registration fees applicable in Scotland and Wales)
* Mileage allowance
* Free uniform
* Service and recognition rewards
About Cera:
Cera's vision is to empower individuals to live independently at home through technology and professional care. Joining us, you will help uphold the dignity, respect, and independence of our service users, making a meaningful difference. We are innovating the way care is delivered, leveraging technology to support our carers in providing exceptional care.
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