Customer Service Specialist Temp to perm We are representing a leading company within the semiconductor industry, providing end-to-end gas delivery solutions—from initial design through to final shipment. Our client is seeking a positive and enthusiastic individual looking to develop their career in a fast-paced environment. In this role, you will utilise your strong communication skills to confidently work with both internal and external stakeholders, supporting the day-to-day operations within the Customer Service department. As a Customer Service Specialist, you will take ownership of customer accounts and manage the end-to-end order process using systems such as SAP, CRM platforms, and Excel. What can you expect from the role? * Build a strong understanding of customer businesses and requirements, managing and developing customer accounts via email and Microsoft Teams. * Respond to customer queries, liaising with internal departments where necessary, and provide timely updates through to resolution. * Manage full order processing, including purchase order changes, rescheduling, and communication of updates to both customers and internal teams. * Process rework, return, and repair orders efficiently. * Collaborate with Production and Purchasing teams to ensure on-time delivery, managing shortages, escalations, and schedule adjustments. * Raise credit and debit notes where required. * Maintai...