Overview
We are excited to be working in partnership with a well-established family run Hearing Specialist who have a fantastic full-time permanent opportunity to join their team in the Lewes area. Our client is looking for someone who is a qualified Dispensing Optician that can become a valuable member of the team!
The Role
This role is essential to provide outstanding support to customers and patients while contributing to the efficiency of the stores. The ideal candidate will be a qualified Dispensing Optician and registered with the GOC.
Responsibilities
* Managing the whole dispensing process to ensure highest standard of service
* Fit contact lenses and provide guidance on their care and usage, including follow-up appointments
* Collaborate with optometrists to ensure seamless patient care and follow-up on prescriptions
* Serve as the first point of contact for patients, addressing inquiries and providing exceptional customer service
* Interpret optical prescriptions written by optometrists or ophthalmologists
* Offer appropriate advice and guidance to patients visiting the practice on a range of common eye medical conditions
* Manage product displays, restock inventory and arrange for repairs or adjustments to eyewear
Experience & Qualifications
* Qualified Dispensing Optician
* Fully Registered with the GOC
* Experience as a dispensing optician essential
* Experience in staff training
* Knowledge of the Optical and Hearing industry
* Knowledge of Optical and Hearing processes and products
* A strong commitment to customer care and a customer-focused approach to work
* Excellent communication skills to give clear advice to customers
* Empathy and understanding of patients\' eye health needs
* Teamworking skills, and the ability to lead and motivate staff
* Attention to detail
Benefits
* Bonus scheme (2% on GPM)
* Staff Discount
* Access to Leightons Learning Academy
* Contribution towards Gym/Club membership
Schedule & Pay
* 09:00 - 17:30 Monday to Friday, with some weekend working required
* Job Type: Full-time
* Pay: £30,900.00 per year
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