Bookings Administrator - Hospitals
Hereford Hospital | Administration | Permanent | Part Time | £25,038 per annum pro rata | 30 hours per week Monday, Tuesday, Thursday & Friday
We are looking for a Bookings Administrator in our Hereford Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment.
Responsibilities
* Bring empathy, sympathy and sensitivity to the role.
* Ensure complex administration and support meets the required standards and timescales.
* Ensure all data/information is accurate using the appropriate system and format.
* Prepare standard and ad‑hoc reports as required by the department.
* Handle appointment bookings and changes.
* Co‑ordinate availability of rooms and consultants.
* Create, alter or cancel clinics as required to support business needs.
Benefits
We offer a benefits package that includes fitness and lifestyle rewards such as free gym membership, health assessments, retail discounts and pension options.
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