Job Type: Full time (Monday - Friday) About Marley: Were a friendly, dynamic and growing business looking for a new colleague to join our claims handling team. Were at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home. About your new role: Working in our Cheltenham office, with the role title of Claims Specialist, you will handle structural warranty claims from beginning to end. Your customers will primarily be private homeowners, making a claim against the warranty on their new home. You may also deal with managing agents acting behalf of a group of owners in the same building, such as a block of flats. These claims tend not to have the same sense of urgency as general perils claims such fire or flood, but they can be complex, are always interesting, and require a basic level of buildings knowledge but dont worry, if you dont already have that, well help you build it! And, as ever, excellence in customer service is paramount.