Pathway Manager
This is an exciting opportunity for a Pathway Manager to join a new service in Middlesbrough managing a small team of staff providing support to people who are homeless or at risk of becoming homeless.
Position: Pathway Manager
Location: Middlesbrough
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £38,432 per annum + pension and other benefits
Closing Date: Wednesday 25th June
About the Role
As Pathway Manager, you will be responsible for managing the Middlesbrough Positive Pathways service, supporting around 100 people annually across accommodation and outreach. You will lead a small team of staff and volunteers delivering personalised, psychologically informed support to individuals experiencing homelessness or significant disadvantage.
You’ll oversee the management of 14 self-contained accommodation units, ensure high standards of housing management and compliance, and work closely with stakeholders across Middlesbrough and Teesside to promote pathways out of homelessness.
Key responsibilities include:
Managing the delivery of RSAP and SHAP accommodation-based support services
Ensuring robust risk assessments, support planning, and safeguarding procedures
Line managing Positive Pathways Coordinators, Outreach Workers, and volunteers
Ensuring compliance with health and safety, housing regulations and organisational policies
Building and maintaining effective partnerships with statutory and voluntary sector agencies
Promoting the service and developing opportunities across the Teesside area
About You
To be successful in the role of Pathway Manager you will need to have the following skills and experience:
Proven experience managing or supervising staff or volunteers
Experience working with people facing homelessness, substance misuse or mental ill health
Strong understanding of safeguarding, housing management, and regulatory compliance
Ability to work in a fast-paced, collaborative environment while maintaining a calm, positive approach
Excellent organisational, IT and communication skills
Commitment to inclusive, person-centred support and continuous personal development
In return for working here, you will receive:
A comprehensive training package tailored to your needs and role
Commitment to continued professional development with internal mentoring.
Flexible working model for suitable roles.
Supportive flexitime and toil arrangements.
26 days annual leave rising to 30 after five years’ service.
Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
Financial wellbeing offering interest free loans and advances
Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
Cycle to Work scheme and interest-free season ticket loans.
Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
International Accident Cover – accidental death, permanent disability
Death in service (4x Base salary)
Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation