1. Immediate Start
2. Temporary assignment till end of September
About Our Client
The organisation is a medium-sized company within the financial services sector, recognised for its commitment to professionalism and delivering high-quality services. It offers a structured and focused working environment.
Job Description
3. Respond promptly and professionally to customer queries via phone and email.
4. Maintain accurate records of client interactions and transactions.
5. Provide detailed information about the company's products and services.
6. Collaborate with team members to resolve customer issues effectively.
7. Handle customer complaints with care and escalate issues when necessary.
8. Ensure compliance with company policies and industry regulations.
9. Support the team with administrative tasks as required.
10. Contribute to improving customer service processes and practices.
The Successful Applicant
A successful temporary customer service representative should have:
11. Previous experience in a customer-facing role, preferably within financial services or a related industry.
12. Strong communication and problem-solving skills.
13. Ability to work efficiently in a fast-paced environment.
14. Attention to detail and excellent organisational skills.
15. Proficiency in Microsoft Office and CRM systems.
16. A customer-focused attitude and a proactive approach to challenges.
What's on Offer
17. Flexible temporary contract based in Uxbridge.
18. Opportunity to gain experience within the financial services sector.
19. Supportive and structured working environment.
20. Comprehensive training and resources to excel in the role.
This is an excellent opportunity for a customer service professional to develop their career within the financial services industry. Apply now to make a meaningful impact in this temporary role.