Overview
We are looking for someone to join our team of friendly receptionists in the Gynaecology and Obstetric Ultrasound department. The receptionists work closely with the sonographers and check patients in for their ultrasound scans. They handle queries from patients, relatives and NHS staff from other departments and the community.
Responsibilities
* Working hours: Monday, Tuesday and Friday, 8:30am to 5:00pm.
* Cooperate with all staff in the ultrasound team and Radiology Department as a whole.
* Welcome, check-in and support patients as necessary.
* Assist patients, staff and other service users with queries in person or on the phone.
Our receptionists welcome patients into the department and provide assistance or guidance to patients where necessary. The receptionists have a good understanding of the types of examinations the patients are attending for and manage them accordingly. They can deal with queries in a calm and professional manner. Because they are the first contact the patient will have with the department they must be friendly and polite.
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children\'s ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and teamwork guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyone\'s voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
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